I find lots of my work with business leaders ends up being about problems making real change happen. Organisations thrive on certainty and consensus, which reduce anxiety and create routines, habits and rituals. This becomes what is often described as “the way things are done round here”, the status quo, or as I like to provoke “addiction to a winning formula”. All of which creates a feeling of stuckness, driven by fear of the unknown and the risk of being unpopular. It’s at times like this I’m grateful to Ralph Stacey for creating the disturbance matrix.